Shipping & Delivery

All of our parcels are sent out by Royal Mail 48.
The service is up to a 3 day delivery period but generally arrive next day. It is not a guaranteed next day service so we would encourage you to wait at least 3 days from point of post before contacting us to check where the parcel is. 
We will endeavour to post your goods out the same day they are ordered but please allow 1-3 days for processing. During busy periods the process could be extended slightly.

You can also collect from Brave Scottish Gifts, 60 Brook Street, Brook Street Studios, Glasgow, G40 2AB.
Appointments absolutely necessary for collections.

CANCELLING AN ORDER

Under the United Kingdom's distance selling regulations you have the right to cancel your order or any item purchased online from Brave Scottish Gifts, for a full refund. If you have not yet received your order, please contact orders@bravescottishgifts.com as soon as possible to arrange a cancellation before the order is dispatched.

All order cancellations must be made in writing, quoting your order reference number, within 7 working days starting the day after you receive your order. If your order has been already been processed and dispatched to you, it will be necessary for you to return the goods following our return procedures detailed above. The cost of return and care of the goods are your responsibility until they reach us, therefore we recommend for security purposes, that you insure the parcel for the value of the goods and retain all records of delivery.

In accordance with the distance selling regulations we will refund standard delivery charges if the whole order is returned but if only part of the order is returned we are not obliged to refund any of the delivery charge.

PRIVACY & SECURITY

Brave Scottish Gifts ("Brave Scottish Gifts", "we", "our", "us") take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to. This privacy statement explains what information we collect on the Brave Scottish Gifts website at www.bravescottishgifts.com, how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this privacy statement please contact us at info@bravescottishgifts.com

As a Brave Scottish Gifts subscriber, you will receive monthly update newsletters, special offers, sale promotions and VIP shopping event invitations. We will only ever send you marketing messages that we feel would be of interest to you, if you have chosen to register your details with us. If you decide that you no longer want to receive our emails you can unsubscribe at any time by logging into your account, clicking on email preferences, then un-ticking appropriate boxes and clicking on update. We will never sell your details to an unconnected third party for marketing purposes.